Frequently asked questions
Common questions about our services and processes. Can't find what you need? Contact us directly.
General
We provide biomedical equipment services to hospitals, nursing homes, clinics, diagnostic centres, ICUs, operating theatres, NICUs and CSSD departments in Pune and surrounding areas.
Breakdown & Repair
We aim to respond to breakdown calls as quickly as possible. For urgent ICU or OT breakdowns, please call or WhatsApp us directly so we can prioritise your request. Response time depends on your location within our service area.
Preventive Maintenance
Regular preventive maintenance reduces the risk of unexpected equipment failures, extends equipment lifespan, ensures equipment is performing to specification, and supports accreditation requirements. For ICU and OT equipment, PM is essential to patient safety.
ICU & OT Equipment
Yes. ICU critical care equipment is one of our core service areas. We service ventilators, patient monitors, infusion and syringe pumps, defibrillators, suction machines, CPAP/BiPAP, oxygen concentrators and other critical care equipment.
Installation & Commissioning
Yes. We carry out professional installation and commissioning of medical equipment including site assessment, installation, functional testing and user assistance.
Calibration & Testing
Yes. Electrical safety testing including earth continuity, insulation resistance and leakage current measurement is included in our calibration and testing service.
Documentation & Confidentiality
Yes. All facility information, equipment details, service history and any data shared with us is treated as strictly confidential.
Still have questions?
Call or WhatsApp our team directly — we are happy to help.